Jami graduated from Eastern Washington University with a Bachelor of Arts in Health Services Administration in 2006. Jami has served Spokane area physicians/surgeons and their patients compassionately for over 23 years, of which 8 years have been spent as in management. Jami joined NW Eyelid along with Dr. Michels in July 2010. Well versed in the ever changing health care environment, Jami is responsible for human resources, financials and day to day operations to improve performance and achieve the mission and goals through planning, measurement and analysis. Jami enjoys spending her free time with her husband, two children and family/friends.